What To Do If You Accidentally Buy Fake Lululemon

I was inspired to write this post by a reader who commented on my post about How To Spot Fake Lululemon. The focus of that post is self-evident. However, once you determine that you’ve purchased an inauthentic product, what are you to do? First, it depends on the venue from which you’ve purchased the product, so I will try to address resolution options based on venue of purchase.

On eBay:
If you’ve purchased a fake Lululemon product on eBay, you may choose to contact the seller for a return or simply open a case. You are covered under eBay’s policy and should be eligible for a refund. *note: you may be responsible for return shipping*

Facebook Groups:
If you purchased a fake Lululemon garment on any Facebook group, and you’ve read my post on The Difference Between Paying as Gift or as Goods on PayPal, and you took my advice and paid as goods, you are eligible under PayPal’s policies for a refund. If you paid as gift, you are technically not eligible but you may want to try anyways, as I have heard of cases where a refund was granted regardless of the fact that the article was paid for as “gift” or “friends and family.” If you paid as EMT (Email Money Transfer), an option available to Canadians, I don’t believe there is any recourse, financially, for you. Legally, you may contact the authorities. I have heard of serial sellers of fake Lululemon goods facing prosecution, however, I never heard of any of the money being returned.

Which brings me to the next venue of purchase,

Locally:

As above, legal recourse may be an option. Paying in cash is the least safe option and I can’t think of any ways you might retrieve it. I have purchased locally before with my PayPal app, and I recommend that to others. Even if you have to pay as “gift,” at the request of the seller, it’s safer to avoid carrying cash, in my opinion.

I’ve mentioned before in other posts, if someone sells fakes, please make it known to whichever community within which you made the purchase that that seller is a danger. Let the Facebook group admins know, give negative feedback on eBay, call the authorities if you have the person’s name or phone number.

I hope this post has been helpful, please let me know if I’ve missed anything and enjoy my related posts that can be found by clicking the embedded links!

Thanks for reading!

Brady Inn, Madison, Georgia Review

Over the weekend, I had the pleasure of staying at the Brady Inn in Madison, Georgia. It is situated a short walk away from the downtown area of a place that I would unabashedly compare to the fictional town of “Stepford.” My husband and I took a long walk about town and couldn’t help but notice how polite everyone was and how everyone says “good morning” to each other as they walk by. This quaint town is typical 1950’s idealism at it’s best. The Courthouse and Chamber of Commerce are charming little buildings, and everything is so quintessentially American.

Courthouse from far away
Courthouse from far away
Chamber of Commerce
Chamber of Commerce

Every storefront decorates their windows- even the financial services and real estate firms! We stopped at a local coffee shop called “Perk Avenue” and got some delicious lattes to take on our walk. They were decorated and ready for the Halloween season- see photo below 🙂

Perk Avenue Coffee Shop- Ready for Halloween!
Perk Avenue Coffee Shop- Ready for Halloween!

We enjoyed our walk, and even took a few other photos about town.

Madison Courthouse. Yes, that's a teddybear on the steps.
Madison Courthouse. Yes, that’s a teddybear on the stairs.

Overall, the town is just gorgeous and everyone is so friendly. We did a little shopping and stopped at Pure Bliss Spa to pick up some mascara as I had forgotten my makeup. We received friendly service everywhere we went. I wish we had spent longer walking around, but when we weren’t busy visiting with family, we stayed at the Brady Inn. The Brady Inn was a wonderful place to stay. The owners were so welcoming, explained everything when we arrived at which point we were also served with the check. I fully support that practice, it reduces misunderstandings and increases transparency in billing. In case you’re curious, it was about $160 per night, as quoted on their website.

As I was saying, Peter met us at the door and explained everything. He gave us the keys to the front and back doors, which are locked promptly at 6pm, and showed us where the thermostat was in case we got hot or cold. There’s a dry erase board that tells you what time breakfast is and a beverage area which includes complimentary wine, beer, sodas, bottled water, coffee, tea, and various snacks as well. It was well organized and intuitive- a place for everything, and everything in its place.

The Brady Inn itself is historic and charming. The house is decorated with antique furnishings and photos and art from the period. I took a few photos of the Inn itself and more are available online and on the website. Here’s a photo I took of the front entrance:

Brady Inn Entrance

We stayed in the Patrick Brady Guestroom. The Brady room itself is comfortable and features plenty of natural light if you like. If not, you can close the plantation shutters and close the curtains for darkness. The bed is a very comfortable antique and I felt like a queen sleeping on it. The bathroom is small, but functional. The only complaint I would put forth is the loose faucet, but it didn’t impair the function of the bath, nor did it inconvenience me- I just try to provide honest accounts of things. It’s also worth noting that shampoo, conditioner, soap and a hairdryer were all provided. I can’t provide reviews because I brought my own soaps, but the hairdryer was in good working order.

Here are some pictures of the room:

The bed in our room is flanked on both sides by windows.
The bed in our room is flanked on both sides by windows.
This desk is located near the front of the room in the righthand corner.
This desk is located near the front of the room in the righthand corner.

The breakfast was wonderful. I woke up about a half hour late both days and I was still served breakfast. I think the general rule is that if there are still other people eating, it’s not so big a deal to make breakfast for the new people. The first day we had a small peach & raspberry jam concoction with some fresh cream, served warm. Next we had some grits and a ham, cheese & egg casserole. The grits were pretty good, but they’re not really my thing. The casserole was delicious and I ate the whole thing. The next day we had a cinnamon spiced fruit cup, also served hot. It was good, I love fruit, so I enjoyed it. Then we were served stuffed french toast. It was served with real maple syrup and had cream cheese inside it. It was accompanied by a side of eggs and bacon. Yummy! Overall, the breakfast service was very professional as well. We were served coffee, tea, orange juice and water- I took in as much as I could. Everything was wonderful.

If you’re only staying two days, they don’t bother to change the sheets unless you ask, but they do offer new towels- which I did need. The checkout process, considering that we paid upon arrival was simple and we simply handed the keys back to the owner. I hope this review was helpful and that you too enjoy the small town atmosphere that is Madison, Georgia and that you too get a chance to enjoy the Brady Inn.

We Made Too Much Goodies!

This week’s We Made Too Much, or “Loot” for you long-time-die-hards, was a lot better than last week’s. I just wanted to give honorable mentions to some things I was happy to see there.

Forme Jacket *cuffins in Ultra Violet
Forme Jacket *cuffins in Ultra Violet

This is really pretty, size 10 only available, but I was surprised to see it in WMTM at all. I didn’t get one, of course, everyone knows my favorite fitted jacket is the Define. This item is marked down from retail $108 to $89

Get It On Blouse in  black/burlap texture black dune.
Get It On Blouse in black/burlap texture black dune.

This top looks nice on her and is still available in all sizes. It has been marked down from $98 to $79. Seems a little pricey to me, but it has perfect reviews, so far. Here is the product information:

  • lightweight fabric has a UPF of 50+ to help guard against strong rays
  • 7/8-length sleeves cover sun-exposed shoulders and arms
  • easy-to-pack layer helps you be ready for anything on impromptu getaways
Short Sleeve Swiftly in Heathered Plum
Short Sleeve Swiftly in Heathered Plum

This is so gorgeous! It’s marked down from $58 to $44 and is only available in a size 6. I’ll be surprised if this survives ’til morning.

A BUNCH of Ta Ta Toppers went on sale. Most colors are available all sizes too! The following colorways have gone to markdown: cool breeze:wee stripe bruised berry, black, black/pretty palm black angel wing, sheer lemon/zest, and aquamarine. I think this one is the prettiest, but I’m also digging the sheer lemon one. They are all marked down from $58 to $44.

Ta Ta Topper in cool breeze:wee stripe bruised berry
Ta Ta Topper in cool breeze:wee stripe bruised berry
Swiftly Racerback in Heathered Angel Blue
Swiftly Racerback in Heathered Angel Blue

This Swiftly Racerback is Available in ALL sizes! Marked down from $48 to $39.

 

Rollin' With My Omies Pant in flowabunga mini multi:bleached coral
Rollin’ With My Omies Pant in flowabunga mini multi:bleached coral

ALL Rollin’ With My Omies Pants are on sale available in almost all sizes. I have to be honest, I’m not super surprised. These have been marked down to $79 from $98.

Run A Marathon Crop in  pretty palm cadet greyvy:cadet blue
Run A Marathon Crop in pretty palm cadet greyvy:cadet blue

ALL Run A Marathon Crops in all sizes are marked down from $88 to $64. These have an average rating of 3 stars which is unusual for Lululemon products. I don’t think I would buy online without having tried in-store first. Apparently the quality is quite good and they are not sheer, but the low rise seems to be an issue for many of the reviewers.

File this under: I REALLY REALLY wish I needed a new bag right now, but I just don’t. Plus I can’t think of anything this would go with, apart from bruised berry items. I just have too many bags already… *as I slowly try to convince myself that I don’t want/ need this* I love it, and I think it’s so pretty. This Festival Bag has been marked down from $68 to $48.

Festival Bag in spray dye cool breeze bruised berry/black
Festival Bag in spray dye cool breeze bruised berry/black

SORRY if any of the articles above are sold out by the time you go shopping! I would recommend checking in-store for them. Not to mention that the in-store markdowns are always better in my opinion. The reason I’m doing these posts is for future reference. You’d be surprised how often someone asks “Has XYZ ever gone to markdown?” Or “What was the markdown price of XYZ?” Did you guys snag any of these deals? Let me know in the comments below!

Lululemon Runsie: Fit Review

I’ve been seeing a lot of reviews lately, and some of the scathing variety regarding this romper. I was ultra curious, so even though my “local” store is fairly far away, I decided to take the time to go out there and try this thing on. In my Upload post, I wrote that this looked comfortable, so that encouraged me even more. I love comfy work out clothes!

My first impression was when it was on the hanger- they had them facing forward. They’re unimpressive, but at least you get to see the shape. They’re a little boxy looking. Also: when it was still on the hanger and I touched it, I could tell that the fabric wasn’t going to be for me- I mean, yes, it was going to be light and airy, but I was also concerned that it might ride up.

But I tried it on anyways, of course. I tried one in black and one in the Flowabunga print, and I think this outfit looks better in general if it’s a little looser. My hips filled out the bottom, but it hung lifelessly around my chest, – honestly, this thing didn’t do anything for my feminine shape. First, the waistline is too low- there’s a drawstring, and it sits at the hip bones, so, it doesn’t really accentuate anything. I was one, long rectangle from head to toe. It was rather unfortunate looking on me.

I was also worried about the straps- they’re adjustable, but they seemed to get twisted easily, plus I had some difficulty adjusting them. The only “design” part I liked was the open back. That was pleasant.

Final assessment:

Pros: Flowy, light, open back, feels comfortable, comes in black.

Cons: May ride up, straps finicky, waistline set too low, drawstring draws nothing in, boxy-rectangular shape, comes in Flowabunga.

I guess this one is not for me- but I’ve seen tons of pictures where it looks nice on other people, so I guess it works in some cases.

I’m a little on the fence on this one, because of all the great pics I’ve seen of other people wearing it. What do y’all think? I’d love to hear some opinions on this one.

PS: I’ll be surprised if this doesn’t go to markdown. So, if you’re on the fence- and you can wait- I might chance it 🙂

UPDATE:

I went in-store & found both colours on mark down  in a couple of sizes. The Runsie DID sell out online after all, and I suspect that it was partially due to all the media attention it received for being different. Runner’s World did such a cute video on it and I think that might have helped also.

Here it was, at my local store, marked down from $98 to $79.
Here it was, at my local store, marked down from $98 to $79.

PayPal, vs EMT, for my Canadian friends.

This question is periodically asked on the forums and there is a very important distinction between PayPal and EMT. I discuss PayPal at length in my post about Paying with PayPal: Goods or Gift?. For sellers, EMT is not risky. It’s like someone putting money in your account without having to send them anything first. There is zero recourse if you don’t send the item except that you might get removed from the group in which you arranged the sale. So, you should definitely save the post office receipt in order to prove to any group admins that the item was sent, should the post office lose it, or if it is stolen (etc.). I write about different Facebook groups to join in my post about How To Enter the Lululemon Market. As a seller it makes sense to use EMT as there are also no PayPal fees, and although it’s customary for buyers to add PayPal fees to their purchase, it still makes the item cheaper for the buyer if they don’t want to pay fees, but they could also pay as gift on PayPal and have the same level of protection (none). As a Buyer, EMT is very risky. Personally, I use EMT in two circumstances: 1: the item is very inexpensive ($20 or less) and the seller has requested that I pay with EMT. Otherwise, I might pay as gift on PayPal. 2: I trust the seller, who has been a long-standing member of the Lulu community and who I know would not risk her reputation for my money. I have EMT’d money a total of two times. I can imagine that by now, you can see where I’m going with this and that is that I overwhelmingly do not recommend EMT to buyers. It’s actually worse than paying as Gift on PayPal because there’s a chance that you can beg PayPal to refund you OR if you paid by credit card through PayPal you can ask your credit card to repay you. With EMT, it’s like paying in cash, then waiting for someone to go back home and get the item to you, while you wait.

I hope that this is informative to people, and I think that many of the scams that don’t involve counterfeit items have in some way been linked to EMT payments. So, I hope that this post helps people better understand their level of protection with EMT and to avoid scammers.

How to Determine the Value of Your Item- Part 3- Colors

I’ve written a main post about how to determine the value of your item & I’ve written another post on the same subject except regarding different fabrics. I would like to continue this train of thought, except regarding different colorways. It’s quite a phenomenon that some Lululemon items sell well on the aftermarket for retail or less in one color, but way over retail in another color. For example, most Gratitude Wraps are selling for between $130 and $200, but Stitch (color name) gratitude wraps are selling for an astounding $400! Here is one example of a competed listing:

This Gratitude Wrap sold for $450 on eBay.
This Gratitude Wrap sold for $450 on eBay.

So, there’s just one example of how an item can sell for a decent amount in one color, but for an astounding amount in another color.

So, lets explore other, similar examples. In a previous post I talked about a March We Are From Space Scuba hoodie that was absolutely gorgeous. Typically, I see it sell for somewhere around $150, but I’ve also seen it listed for as low as $120. However, MANY other Scuba hoodies sell for less than half that (depending on the condition), so once again, we see an example where an item, simply due to the colour, sells for a considerably higher price than retail. In general, Scubas sell for around $60, depending on condition of course, but for some reason I have noticed that people have difficulty selling them. My theory is that the shipping cost is so high (especially in Canada) that it would be almost unreasonable to sell them for less than $70- including shipping (meaning you get only about half of retail value ($50) for yourself), but most people (including myself) don’t like to pay much for used Scubas (unless they’re rare or amazing), so they remain unsold, as people would rather keep an item in their closet than absorb a significant loss. The reason I don’t like to pay much for Scubas is because, for me, a lot of their appeal comes from the cozy, soft interior and that diminishes after just a few washes, so for me, it’s not worth it to buy them used. It’s hard to find a Scuba in EUC for sale- at a reasonable price. However, to my point: there are special, unique colors in a lot of things Lululemon has made that make it more valuable.

Sea Wheeze Items

In my personal opinion, Sea Wheeze items are way over priced. But they are genuinely quite rare, so once they hit eBay, they get marked up significantly. They are your traditional items, CRBs, Speed shorts, Scuba Hoodies (etc), but they come in Sea Wheeze colors with a special Sea Wheeze insignia on them. Some of the stuff is cute, but a CRB is not worth $100 to me, no matter how cute it is.

This CRB from Sea Wheeze is selling on eBay for around $100.
This CRB from Sea Wheeze is selling on eBay for around $100.

I think that I will likely add more examples of colors that fetch higher prices in the future, but for now, I’ll leave it at this and remind you that before you sell your item it is really important to know what color it is, this way you can research the market value of your item. If you don’t know what color your item is I have a few pointers listed in previous posts and discuss it specifically here. Once you know what your item is, you’ll know what market value is and be able to fairly (for yourself and your buyers) price your item.

Happy Selling!

Don’t Be A Unicorn Thief- UPDATE!

Today Lululemon changed their resale policy to reflect the values of their customers. I am very pleased to announce that they’ve included a clause that covers the very real issue of Unicorn thieves. Their resale policy does not affect people like you & I who sell our used Lulu so we can buy more, but it specifically targets those who buy and sell newly released products at a mark up. I am ecstatic that Lululemon has finally recognized that the resale value of their clothing affects their sales in general. And that protecting the small re-sellers, while punishing the large scale profiteers is in the best interest of both the company and the customer. I’m always prepared to spend more on Lululemon because I’m aware that if I lose weight or lose interest in an item, I can always resell it and replace it with a new pretty. Lululemon’s Frequently Asked Questions document has been updated thusly:

“RESALE/COUNTERFEIT

what is your position on the re-selling of product?

We do not support the re-sale of new product, especially if it is at an elevated price point. Sometimes re-sellers also include used product in their inventory, however our focus is on new product re-sales, especially items listed at an elevated price point.

Our position on re-selling is in response to guest feedback when they see well-loved product being bought out immediately, and re-sold at an elevated price point.  In addition, we always want to create the best experience for our guest, which includes educating them on the items they are purchasing to ensure they have the best product for their sweaty pursuit.  Bottom line, if it doesn’t come from us, we can’t educate, we don’t know the history of the garment, and we can’t guarantee its’ authenticity.”

So happy to see change moving in the right direction. Thanks Lululemon!

More About Buying & Selling on Facebook

Buying & Selling on Facebook isn’t easy sometimes. There are a few things you may want to keep in mind when listing your products.

1) If your item is priced below market value, be prepared for a lot of interest. (Or, if you’re listing a unicorn- don’t know what a unicorn is? Check out my post about Lululemon Slang!) It can get pretty hairy, pretty fast. Let’s say, for example, I’m selling my April WAFS (we are from space) Stride Jacket in a size 6. The April WAFS Stride is a unicorn for sure.

Isn't it gorgeous!?
Isn’t it gorgeous!?

Let’s say I put it in the exchange for $75, when it’s easily worth double. I often see them selling for about $150 on eBay. You must be prepared for a lot of interest. Great, right? Wrong! Unfortunately, some people who see the ad before you get a chance to delete it in 5 minutes after your item is sold are going to be MAD AT YOU for not selling to them! Why? Well, why not? It was their unicorn after all. Not to mention the fact that it was probably the unicorn of whoever you sold it to, as well as pretty much anyone else who doesn’t have one. Honestly, it’s a fantastic piece and I got mine for $125 and I felt LUCKY.

Just for fun, here's mine.
Just for fun, here’s mine.

So, you ask, how do I prevent people from being mad at me just because I’m trying to sell my piece quickly, at a good price? First, I would caution you against having too fantastic of prices. Price your items according to my post about “determining the value of your item.” If it doesn’t sell fast enough, lower the price by 5 or 10 percent and go from there. But, you don’t want to wait, you want your item to sell very quickly & you’re willing to take a loss, you say? Ok, price your items as you wish BUT in order to prevent people from getting mad at you write the following things in your ad:

A) PayPal ONLY, no EMT

Why? Because EMT can take a while (sometimes hours) to show up in your bank, you could be losing customers and people will be losing patience. You don’t want to take someone’s word for it that they made the transfer only to find our hours later that they didn’t & have lost out on a faster, but different potential customer.

B) No Holds

Why? I think this one is a little more self-evident. Some people I know will do holds. For example, if a girl says, “can you hang onto it until I get home from work?” You have to say “No, first come first serve.” First of all, it creates a sort of urgency for the buyers, making it more likely that you’ll sell your item faster. Secondly, it prevents someone from being offended if you won’t hold it for them. And third, it makes the whole thing more fair. The first person to put money into your PayPal account gets the great deal you’re offering. What’s more fair than that?

C) I’m not going in order of comments, I’m going in order of Private Messages.

Why? Honestly, the internet is filled with entitled people. Sometimes, someone will comment first in the post “me,” then PM me, but I’ll have already received a few private messages from other people interested in my item. Then, they get angry with me and they say “I commented first, so I should get it.” Meanwhile, I just sold it to the first person who PM’d me, but hadn’t gotten around to deleting the post yet. Some people think that if you comment in the thread first you should get it. But honestly, it’s whoever gets in touch with the original poster first who get the first crack at it. Sometimes its not even the first person to PM because sometimes PMs end up in Facebook’s elusive “Other” folder, while those from someone else will be sent to your inbox. Main point: If you say you’re going in order of PMs no one can criticize you for who you choose to sell to because, while comments in posts are public, you are the only one who can see your inbox. Maybe you just don’t want to sell to that person, who knows & who cares, as long as you say “Going in order of PMs.”

 

UPDATE

It has been nearly a year since I posted this, and I just wanted to update. These rules still apply, however, recently the WAFS April Stride has been selling for less. It has been selling for about $100, down from what I quoted above. I believe the reason for this is because Lululemon is now manufacturing the Stride jacket again. This increases supply, and reducing demand for used ones. Thanks for reading, and Happy Selling!

The Difference Between Paying As Gift & As Goods On PayPal

At the request of a reader, I’ve decided to elaborate on what I mean when I refer to paying as gift, or as goods when buying and selling Lululemon.

With regards to buying and selling in venues OTHER THAN eBay, so Facebook or elsewhere online, you can ask the buyer to pay you the money as a “Gift.”

When you sell something, the buyer opens up PayPal and the payment options are “Goods” or “Friends and Family.” When you’re asking a buyer to pay as “Gift,” you’re really asking them to click “Friends and Family” when they payment options come up. This means that the buyer is sending you the money and if something is wrong or they want a refund, they really don’t have the right to get one. Although they may be able to if they contact PayPal, as I have heard of some cases where PayPal grants the refund regardless of the fact that it was paid as “Friends and Family,” but it’s rare. (As an aside, you may also be able to contact your credit card company, if you paid PayPal with a credit card, but you never know if they’ll help either.) In any case, typically, when a buyer pays for your goods as “Friends and Family” they are trusting that you’ll deliver their item and it will arrive as described. Hence, the safest way to buy something is to pay AS GOODS.

On eBay, the buyer has no choice but to pay “As Goods.” That’s how eBay honors it’s guarantee. “We guarantee that you will get the item you ordered or you will get your money back. eBay Buyer Protection covers the original purchase price plus original shipping on virtually all items on ebay.com.” You can find more information on eBay’s guarantee here. Unfortunately, eBay passes on the PayPal fees to the seller, which are 3-4% of the sale price. What really sucks is that eBay owns PayPal***, so it charges you when 3-4% when you make a sale, then eBay charges you another “final value” fee, which varies depending on the listing type. You can find out more about final value fees here.

The reason that buyers pay as goods is to protect themselves, and the reason that eBay charges that back to the seller is because eBay is very “buyer-centric.” The PayPal fees pay to protect the buyer against a poor quality item, or an ignorant or dishonest seller so the seller has to pay them. Of course, most sellers factor this into their price, so in the end, the buyer ends up paying them anyways. So, if a buyer can choose whether or not to pay the extra 3 or 4%, why not give them that choice. This is where selling in Facebook groups or in other online venues can be useful. For more information on selling in Lululemon Facebook groups, like where they are, check out this post.

If you’re on Facebook, as a seller, you can ask people to pay “as gift or as goods.” And if they opt to pay as goods you can say “If paying as goods, please add fees.” Which, to most buyers means add the PayPal fees to the total dollar amount that they send you. For example, if you’re selling a hundred dollar item, they’d have to send you $104 in order to cover the PayPal fees. Then the buyer gets to decide whether they trust you enough to send the payment as a gift, or pay extra money if they’re concerned about whether or not they’re receive what they ordered in good condition.

If you’re an honest seller, with excellent feedback, who constantly delivers excellent-condition items on-time, as a buyer, I’m pretty likely to trust you enough to send money “as gift.” Plus, I don’t want to pay the extra money if it’s unnecessary. This is only one reason why it’s important to develop and maintain a good reputation in the Facebook groups.

On eBay there’s no way to get the buyer to pay the PayPal fees, except for rolling it into your final price. On Facebook, you can ask them to pay them, if they choose to. There’s no “button” they can push to pay the fees, they can only add them to the final total and send you that amount, then PayPal will deduct the fees automatically.

I hope that helps you understand the difference between paying as “gift” vs. paying as “goods.” Thanks to “addictedtoink,” for inspiring this post!

UPDATE- October 11,2015

The fact that this post continues to be a main source of traffic for my blog makes me happy. The reason it remains popular is because unfortunately, I don’t feel that PayPal does the best job of explaining exactly how this works, and I feel that my post gives a thorough explanation of exactly how you are protected by PayPal and when.

The reason I feel that PayPal doesn’t have the best explanation is because, if you search “difference between gift and goods on PayPal,” PayPal’s website comes up with explanations of the different types of payments, but the website doesn’t explain how or when you’re protected. For example, under gift, PayPal writes “Select this payment type when you’re sending money as a gift for a birthday or other special occasion.” What it fails to mention is that people are not protected when they use this payment.

The other available posts are community boards, which some people may find tedious to scroll through, so I think that my post, while it is “Lululemon-centric” is better at explaining how and when you’re protected and when you’re not. Why don’t you let me know what you think about this post, and if there is any way I can improve it to reflect what you’re searching for?

Thanks for reading!

***eBay and PayPal are now separate companies.

Beware of VERO, the eBay Police

When posting your item on eBay, please always take your own pictures. Never use stock photos or anyone else’s photos. If someone sees their photos in your ad they can report your ad and it will be removed. Lululemon participates in eBay’s VERO program, if one of their employees sees your ad, and it features a stock photo, it will be reported. Once the stock photo is reported, Lululemon will have your name & address, as well as other information. eBay states: “When a rights owner files a VeRO claim against a seller, the rights owner may have the option to request a seller’s registered user ID, name, address, phone number, email, and company name. This process is outlined in our Privacy Policy.”

The difference between when the average user reports your photo & when Lululemon reports your photo is that Lululemon participates in the VERO along with many other companies listed here: Vero Participant Companies “About Me” pages. The average user can report your image to eBay for copyright infringement, but when someone registered with VERO does it, they also have the right to request your personal information.

eBay’s VERO policy can be found here.

I also would like to mention that at one point, Lululemon had Facebook shut down one of the most popular selling pages on Facebook. It also froze the accounts of the administrators on that page. The stated reason was copyright infringement. So, the admins had all of the Stock photos removed from the page & coordinated an effort to remove all stock photos from all pages. To this day, no stock photos are permitted on any Facebook selling page. Personally, I think it has helped deter scam artists who sell things they don’t own. (If you have to take your own pictures, how do you post an ad without the item? I suppose it’s possible, but it becomes more difficult.)

I know I haven’t covered the entire breadth of this. I find this subject too dry to elaborate on. However, I thought it was important enough to cover. Some people are new to eBay or new to selling Lululemon and may not be aware of Vero policies. I hope that my small effort to prevent your ad from being reported, removed and your privacy being compromised by Lululemon & eBay will be heeded and I can help everyone have a positive eBay experience.