Beware of VERO, the eBay Police

When posting your item on eBay, please always take your own pictures. Never use stock photos or anyone else’s photos. If someone sees their photos in your ad they can report your ad and it will be removed. Lululemon participates in eBay’s VERO program, if one of their employees sees your ad, and it features a stock photo, it will be reported. Once the stock photo is reported, Lululemon will have your name & address, as well as other information. eBay states: “When a rights owner files a VeRO claim against a seller, the rights owner may have the option to request a seller’s registered user ID, name, address, phone number, email, and company name. This process is outlined in our Privacy Policy.”

The difference between when the average user reports your photo & when Lululemon reports your photo is that Lululemon participates in the VERO along with many other companies listed here: Vero Participant Companies “About Me” pages. The average user can report your image to eBay for copyright infringement, but when someone registered with VERO does it, they also have the right to request your personal information.

eBay’s VERO policy can be found here.

I also would like to mention that at one point, Lululemon had Facebook shut down one of the most popular selling pages on Facebook. It also froze the accounts of the administrators on that page. The stated reason was copyright infringement. So, the admins had all of the Stock photos removed from the page & coordinated an effort to remove all stock photos from all pages. To this day, no stock photos are permitted on any Facebook selling page. Personally, I think it has helped deter scam artists who sell things they don’t own. (If you have to take your own pictures, how do you post an ad without the item? I suppose it’s possible, but it becomes more difficult.)

I know I haven’t covered the entire breadth of this. I find this subject too dry to elaborate on. However, I thought it was important enough to cover. Some people are new to eBay or new to selling Lululemon and may not be aware of Vero policies. I hope that my small effort to prevent your ad from being reported, removed and your privacy being compromised by Lululemon & eBay will be heeded and I can help everyone have a positive eBay experience.

Author: lululemonexpert

Blogger, Lululemon Enthusiast, Polyglot, Autodidact

4 thoughts on “Beware of VERO, the eBay Police”

  1. Wow, thanks for that! I’m about to sell some of the Lulu clothes I don’t wear as much and I was going to use some of the photos from the Lulu website! Timely warning. Thanks again!

    1. You’re welcome. I had no idea either when I was new to eBay, and I had my listing removed a couple of years back- I only recently found out/ understood why. I’m glad you liked my post!

    1. Would you mind elaborating? I am not 100% sure what you’re asking. You don’t have to be in the system to get reported by eBay, you just have to have used a stock image.

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